At SSE Outdoors we appreciate that our customers may, in these exceptional times, feel nervous about booking school or group trips.
To address this from the outset and to allay any concerns, the following changes were made to our policy:
- Should you be subject to a local or national lockdown at the point of your trip, we will give you a choice of alternative dates. If we cannot offer alternative dates, we will give a FULL refund.
- If only some of your cohort can attend your trip, we will not ask you to forfeit the deposit for those children who, for Covid related reasons, cannot attend. *
- If you wish to change your residential trip into day visits, we will work with you to make this happen.
- We can offer the use of minibuses and in some circumstances, drivers, to ease travel restrictions and costs. **
All teachers, parents and young people can book with confidence, secure in the knowledge we will work with you at every stage of your booking.
SSE Outdoors is committed to providing a safe environment for young people to explore the massive benefits of outdoor learning, which, we think you’ll agree, is something needed now more than ever.
We are here to stay and continue fervently with that commitment.
*Subject to 50% attendance or more. **Subject to additional charges